國營臺灣鐵路股份有限公司

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公開資訊

普悠瑪關懷專區

最後更新時間: 2023-11-28

最新消息

遺留物認領(112/9/20更新)

遺留物發還程序遺留物發還程序.pdf(另開新視窗)

112 年遺留物認領

一、112 年遺留物品清冊照片檔如下

(一)第二~八節車廂遺留物品清冊暨照片(1120920更新).pdf(另開新視窗)

二、領取方式：請洽詢臺北站值班站長室(電話：02-23815226 分機 2477)，並請攜帶身份證明等文件。

三、領取時間：每日上午 08 時 30 分至下午 20 時 30 分。

注意事項

一、和解時需攜帶私章及身分證正反面影本或戶口名簿影本或戶籍謄本。

二、身心受傷者請提供診斷書及醫療單據送臺鐵局審核。

三、如有任何問題請洽自己的關懷員。

文件下載

相關附件

1021普悠瑪事故受傷旅客賠償方式
受傷旅客賠償原則
有關「1021普悠瑪事故」受傷旅客，如欲委託本局代為申請羅東博愛醫院或聖母醫院病歷及醫療光碟，請於每周三下午4時以前，攜帶填寫完成之委託書及身分證正本送臺東火車站或花蓮火車站服務台，也可以聯繫本局關懷員收件，本局將於每周四以專人送件申請鑑識。謝謝。
1021普悠瑪事故受傷旅客再比照「強制汽車責任保險殘廢給付標準表」支付賠償金函

「1021普悠瑪事故列車司機員通聯記錄錄音檔」說明

一、	本局及交通部召開第二次、第四次家屬懇談會時，家屬要求提供6432次事故列車司機員不間斷之通聯紀錄。
二、	本錄音檔經臺灣宜蘭地方檢察署108年2月12日函覆本局「基於偵查不公開原則，本署諒難提供上開偵查中之案卷或證據；至家屬要求貴局公布上開事證等請求，則請貴局本於法律規定及權責辦理」之授權，並經交通部於3月13日邀集法務部、國發會、鐵道局、本局等相關單位討論，達成「公布通聯錄音檔符合公益目的，且尚無違反政府資訊公開法、個人資料保護法之虞」等共識後，公布於本局網站。
三、	錄音通聯紀錄說明：
	（一）公布之錄音檔與107年10月29日由鐵路警察局臺北分局松山派出所偵查隊派員親送至宜蘭地方檢察署之原始通聯紀錄相同，記錄6432次在樹林調車場發車（14:08:32）至翻覆後（16:57:40）期間全數通聯錄音檔（包括非6432次列車之通聯）共計222個聲音檔(wav)。
	（二）採用無線電通話，按下發話按鈕才能通話並同步錄音，放開時則無錄音。相關人員係間雜通話，故產生222個錄音檔，另因列車動態行駛，故有雜音與訊號干擾。
	（三）另因設備及操作模式差異，可能同時產生一個或分開二個錄音檔，說明如下；
	1.終端無線電設備(手持機、車上台、桌上台、調度台)進行群呼：每按下通話鍵開始至通話鍵結束止，只會有1筆錄音檔輸出。
	2.兩支終端無線電設備(手持機、車上台、桌上台、調度台)選擇「單呼模式」功能進行通話，自通話開始，至通話結束，會有2筆錄音檔輸出。
	3.手持機和車上台無線電設備與臺鐵局內鐵路電話進行「電話模式」功能通話，自通話開始，至通話結束，只會有1筆錄音檔輸出。
	4.車上台與調度台無線電設備進行「行調通話」功能通話，自通話開始，至通話結束，會有2筆錄音檔輸出。
	（四）通聯記錄檔案音源包含運務單位之列車長、行車調度人員、車站人員等；機務單位包括司機員、機車調度員、機務段檢查員、列檢員等。

1021普悠瑪事故列車司機員通聯記錄錄音檔(MP3格式)

項次	檔名
1	20181021140832.77207.mp3
2	20181021140924.77207.mp3
3	20181021141008.77207.mp3
4	20181021144219.19317.mp3
5	20181021144225.77207.mp3
6	20181021152402.5_3.mp3
7	20181021152604.mp3
8	20181021155007.mp3
9	20181021155245.mp3
10	20181021155403.mp3
11	20181021155531.mp3
12	20181021155548.mp3
13	20181021155603.mp3
14	20181021155654.mp3
15	20181021155725.mp3
16	20181021155834.mp3
17	20181021155915.mp3
18	20181021155954.12145_1.mp3
19	20181021160011.12145.mp3
20	20181021160017.mp3
21	20181021160029.52069.mp3
22	20181021160029.52069_1.mp3
23	20181021160047.mp3
24	20181021160106.12145.mp3
25	20181021160120.12145.mp3
26	20181021160122.19317.mp3
27	20181021160125.mp3
28	20181021160129.12145.mp3
29	20181021160139.19317.mp3
30	20181021160145.77207.mp3
31	20181021160150.mp3
32	20181021160159.19317.mp3
33	20181021160211.mp3
34	20181021160223.mp3
35	20181021160240.mp3
36	20181021160254.mp3
37	201810211602541.mp3
38	20181021160307.mp3
39	20181021160309.mp3
40	20181021160330.mp3
41	20181021160336.mp3
42	20181021160351.mp3
43	20181021160359.mp3
44	20181021160419.mp3
45	20181021160521.mp3
46	20181021160534.mp3
47	20181021160544.mp3
48	20181021160550.77207.mp3
49	20181021160556.19722.mp3
50	20181021160559.77207.mp3
51	20181021160559.mp3
52	20181021160603.mp3
53	20181021160608.19722.mp3
54	20181021160613.77207.mp3
55	20181021160619.19722.mp3
56	20181021160623.77207.mp3
57	20181021160628.19722.mp3
58	20181021160628.mp3
59	20181021160633.77207.mp3
60	20181021160647.mp3
61	20181021160659.mp3
62	20181021160710.19722.mp3
63	20181021160710.mp3
64	20181021160753.mp3
65	20181021160755.mp3
66	20181021160804.mp3
67	20181021160834.mp3
68	20181021160856.mp3
69	20181021160904.mp3
70	20181021160927.mp3
71	20181021161038.mp3
72	20181021161048.mp3
73	20181021161143.mp3
74	20181021161240.mp3
75	20181021161320.mp3
76	20181021161325.mp3
77	20181021161336.mp3
78	20181021161348.mp3
79	20181021161448.mp3
80	20181021161450.mp3
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82	20181021161503.mp3
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86	20181021161623.mp3
87	20181021161712.mp3
88	20181021161742.mp3
89	20181021161814.mp3
90	20181021161836.mp3
91	20181021161842REC0035.131.-14441503121810211618421313.mp3
92	20181021161847.mp3
93	20181021161903.mp3
94	20181021161908(2).mp3
95	20181021161908.mp3
96	20181021161937.mp3
97	20181021161950.mp3
98	20181021161951.5_1.mp3
99	20181021162009.mp3
100	20181021162014.mp3
101	20181021162021.5.mp3
102	20181021162021.mp3
103	20181021162033.mp3
104	20181021162129.mp3
105	20181021162148.mp3
106	20181021162153.mp3
107	20181021162201.mp3
108	20181021162212.mp3
109	20181021162217.mp3
110	20181021162220.mp3
111	20181021162256.mp3
112	20181021162303.mp3
113	20181021162317.mp3
114	20181021162318.mp3
115	20181021162343.mp3
116	20181021162357(2).mp3
117	20181021162357(第5台).mp3
118	20181021162357.mp3
119	20181021162415.mp3
120	20181021162430.52132.REC0134.160.-160019264018102116243.mp3
121	20181021162430.52132.REC0164.149.-160019259318102116243.mp3
122	20181021162451.mp3
123	20181021162507.mp3
124	20181021162509.mp3
125	20181021162515.77207.mp3
126	20181021162519.mp3
127	20181021162525.19723.mp3
128	20181021162528.77207.mp3
129	20181021162528.mp3
130	20181021162531.19723.mp3
131	20181021162533.77207.mp3
132	20181021162538.mp3
133	20181021162540.19723.mp3
134	20181021162546.77207.mp3
135	20181021162547.mp3
136	20181021162554.mp3
137	20181021162557.19723.mp3
138	20181021162601.77207.mp3
139	20181021162602.77207.mp3
140	20181021162603.mp3
141	20181021162654.77207.mp3
142	20181021162654.77207_1.mp3
143	20181021162711.mp3
144	20181021162732.mp3
145	20181021162753.mp3
146	20181021162803.mp3
147	20181021162830.mp3
148	20181021162840.mp3
149	20181021162857.mp3
150	20181021162920.mp3
151	20181021162922.mp3
152	20181021163026(2).mp3
153	20181021163026.mp3
154	20181021163035(2).mp3
155	20181021163035.mp3
156	20181021163057(2).mp3
157	20181021163057.mp3
158	20181021163111.mp3
159	20181021163139.mp3
160	20181021163207.mp3
161	20181021163209.mp3
162	20181021163255.mp3
163	20181021163326.mp3
164	20181021163353.mp3
165	20181021163440.52132.REC0028.149.-159958282818102116344.mp3
166	20181021163440.52132.REC0156.160.-159958248418102116344.mp3
167	20181021163441.mp3
168	20181021163520.mp3
169	20181021163538.mp3
170	20181021163551.mp3
171	20181021163558.mp3
172	20181021163626.mp3
173	20181021163634.52068.mp3
174	20181021163634.52068_1.mp3
175	20181021163642.mp3
176	20181021163705.mp3
177	20181021163733.5_1.mp3
178	20181021163802.mp3
179	20181021163827.mp3
180	20181021163841.mp3
181	20181021163856.mp3
182	20181021164029.52132.mp3
183	20181021164029.52132_1.mp3
184	20181021164057.mp3
185	20181021164118.mp3
186	20181021164136.mp3
187	20181021164149.mp3
188	20181021164231.mp3
189	20181021164247.mp3
190	20181021164303.19317.mp3
191	20181021164328.mp3
192	20181021164422.mp3
193	20181021164520.mp3
194	20181021164537.mp3
195	20181021164550.mp3
196	20181021164633.mp3
197	20181021164653.mp3
198	20181021164654.mp3
199	20181021164701.3_1.mp3
200	20181021164701.3_3.mp3
201	20181021164727.mp3
202	20181021164841.mp3
203	20181021164850.mp3
204	20181021164852.52132_1.mp3
205	20181021164852.52132_2.mp3
206	20181021164920.mp3
207	20181021164935.mp3
208	20181021165028.mp3
209	20181021165110.mp3
210	20181021165135.mp3
211	20181021165138.12145.mp3
212	20181021165158.12145.mp3
213	20181021165205.12145.mp3
214	20181021165211.mp3
215	20181021165231.12145.mp3
216	20181021165236.mp3
217	20181021165328.mp3
218	20181021165401.mp3
219	20181021165518.mp3
220	20181021165531.mp3
221	20181021165721.mp3
222	20181021165740.mp3

1021普悠瑪事故列車司機員通聯記錄錄音檔(WAV格式)

項次	檔名
1	20181021140832.77207.wav
2	20181021140924.77207.wav
3	20181021141008.77207.wav
4	20181021144219.19317.wav
5	20181021144225.77207.wav
6	20181021152402.5_3.wav
7	20181021152604.wav
8	20181021155007.wav
9	20181021155245.wav
10	20181021155403.wav
11	20181021155531.wav
12	20181021155548.wav
13	20181021155603.wav
14	20181021155654.wav
15	20181021155725.wav
16	20181021155834.wav
17	20181021155915.wav
18	20181021155954.12145_1.wav
19	20181021160011.12145.wav
20	20181021160017.wav
21	20181021160029.52069.wav
22	20181021160029.52069_1.wav
23	20181021160047.wav
24	20181021160106.12145.wav
25	20181021160120.12145.wav
26	20181021160122.19317.wav
27	20181021160125.wav
28	20181021160129.12145.wav
29	20181021160139.19317.wav
30	20181021160145.77207.wav
31	20181021160150.wav
32	20181021160159.19317.wav
33	20181021160211.wav
34	20181021160223.wav
35	20181021160240.wav
36	20181021160254.wav
37	201810211602541.wav
38	20181021160307.wav
39	20181021160309.wav
40	20181021160330.wav
41	20181021160336.wav
42	20181021160351.wav
43	20181021160359.wav
44	20181021160419.wav
45	20181021160521.wav
46	20181021160534.wav
47	20181021160544.wav
48	20181021160550.77207.wav
49	20181021160556.19722.wav
50	20181021160559.77207.wav
51	20181021160559.wav
52	20181021160603.wav
53	20181021160608.19722.wav
54	20181021160613.77207.wav
55	20181021160619.19722.wav
56	20181021160623.77207.wav
57	20181021160628.19722.wav
58	20181021160628.wav
59	20181021160633.77207.wav
60	20181021160647.wav
61	20181021160659.wav
62	20181021160710.19722.wav
63	20181021160710.wav
64	20181021160753.wav
65	20181021160755.wav
66	20181021160804.wav
67	20181021160834.wav
68	20181021160856.wav
69	20181021160904.wav
70	20181021160927.wav
71	20181021161038.wav
72	20181021161048.wav
73	20181021161143.wav
74	20181021161240.wav
75	20181021161320.wav
76	20181021161325.wav
77	20181021161336.wav
78	20181021161348.wav
79	20181021161448.wav
80	20181021161450.wav
81	20181021161457.wav
82	20181021161503.wav
83	20181021161530.wav
84	20181021161548.wav
85	20181021161619.wav
86	20181021161623.wav
87	20181021161712.wav
88	20181021161742.wav
89	20181021161814.wav
90	20181021161836.wav
91	20181021161842REC0035.131.-14441503121810211618421313.wav
92	20181021161847.wav
93	20181021161903.wav
94	20181021161908(2).wav
95	20181021161908.wav
96	20181021161937.wav
97	20181021161950.wav
98	20181021161951.5_1.wav
99	20181021162009.wav
100	20181021162014.wav
101	20181021162021.5.wav
102	20181021162021.wav
103	20181021162033.wav
104	20181021162129.wav
105	20181021162148.wav
106	20181021162153.wav
107	20181021162201.wav
108	20181021162212.wav
109	20181021162217.wav
110	20181021162220.wav
111	20181021162256.wav
112	20181021162303.wav
113	20181021162317.wav
114	20181021162318.wav
115	20181021162343.wav
116	20181021162357(2).wav
117	20181021162357(第5台).wav
118	20181021162357.wav
119	20181021162415.wav
120	20181021162430.52132.REC0134.160.-160019264018102116243.wav
121	20181021162430.52132.REC0164.149.-160019259318102116243.wav
122	20181021162451.wav
123	20181021162507.wav
124	20181021162509.wav
125	20181021162515.77207.wav
126	20181021162519.wav
127	20181021162525.19723.wav
128	20181021162528.77207.wav
129	20181021162528.wav
130	20181021162531.19723.wav
131	20181021162533.77207.wav
132	20181021162538.wav
133	20181021162540.19723.wav
134	20181021162546.77207.wav
135	20181021162547.wav
136	20181021162554.wav
137	20181021162557.19723.wav
138	20181021162601.77207.wav
139	20181021162602.77207.wav
140	20181021162603.wav
141	20181021162654.77207.wav
142	20181021162654.77207_1.wav
143	20181021162711.wav
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146	20181021162803.wav
147	20181021162830.wav
148	20181021162840.wav
149	20181021162857.wav
150	20181021162920.wav
151	20181021162922.wav
152	20181021163026(2).wav
153	20181021163026.wav
154	20181021163035(2).wav
155	20181021163035.wav
156	20181021163057(2).wav
157	20181021163057.wav
158	20181021163111.wav
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161	20181021163209.wav
162	20181021163255.wav
163	20181021163326.wav
164	20181021163353.wav
165	20181021163440.52132.REC0028.149.-159958282818102116344.wav
166	20181021163440.52132.REC0156.160.-159958248418102116344.wav
167	20181021163441.wav
168	20181021163520.wav
169	20181021163538.wav
170	20181021163551.wav
171	20181021163558.wav
172	20181021163626.wav
173	20181021163634.52068.wav
174	20181021163634.52068_1.wav
175	20181021163642.wav
176	20181021163705.wav
177	20181021163733.5_1.wav
178	20181021163802.wav
179	20181021163827.wav
180	20181021163841.wav
181	20181021163856.wav
182	20181021164029.52132.wav
183	20181021164029.52132_1.wav
184	20181021164057.wav
185	20181021164118.wav
186	20181021164136.wav
187	20181021164149.wav
188	20181021164231.wav
189	20181021164247.wav
190	20181021164303.19317.wav
191	20181021164328.wav
192	20181021164422.wav
193	20181021164520.wav
194	20181021164537.wav
195	20181021164550.wav
196	20181021164633.wav
197	20181021164653.wav
198	20181021164654.wav
199	20181021164701.3_1.wav
200	20181021164701.3_3.wav
201	20181021164727.wav
202	20181021164841.wav
203	20181021164850.wav
204	20181021164852.52132_1.wav
205	20181021164852.52132_2.wav
206	20181021164920.wav
207	20181021164935.wav
208	20181021165028.wav
209	20181021165110.wav
210	20181021165135.wav
211	20181021165138.12145.wav
212	20181021165158.12145.wav
213	20181021165205.12145.wav
214	20181021165211.wav
215	20181021165231.12145.wav
216	20181021165236.wav
217	20181021165328.wav
218	20181021165401.wav
219	20181021165518.wav
220	20181021165531.wav
221	20181021165721.wav
222	20181021165740.wav